Questions, answered
Fittings, timelines, care and deliveries — the questions we get at the cutting table.
How far in advance should I order bridal?
Bridal requires 3–4 months. Zardozi alone is 45 days, plus 3 fittings. Rush is possible at extra cost if the karigars can be moved — ask early, we’ll tell you honestly if we can’t.
Do you ship outside Mumbai?
Yes — we ship worldwide via DHL. Fittings via video: you mark, we guide. Local tailor does the pins, we verify on camera before cutting. 92% of shipped bridal fits first time; we cover the tweak courier if it needs one more.
Can you alter non-Maison outfits?
Yes. Bring it in — if it can be saved, we’ll pin it. We do blouse backs, saree falls, lehenga cancans, even jackets. If we can’t fix it, we’ll say so and not charge.
What is your return policy?
Bespoke is non-returnable — it was cut to you. Off-rack within 7 days, unworn with tags, store credit. Sale is final. We’ll always offer alteration credit instead if that solves it.
Do you offer rentals?
Yes — rentals for shoots and events. Security deposit and dry-cleaning included, 3-day window. You break it, we fix it and bill cost price — no drama.
How do I book a fitting?
Use the enquiry form or WhatsApp +91 98201 55678. We reply within a working day, usually before 7pm. Tell us occasion, date, budget and if you want studio, home or video.