FAQ
Frequently Asked Questions
Warranty, spare parts, scheduling — everything you need to know.
Do you use genuine spare parts?
Yes, only original or OEM-equivalent spares. Every part is billed at MRP with serial-number traceability on your invoice.
What is covered by the 90-day warranty?
If the same fault recurs within 90 days of the repair, we fix it free — including any replacement part. Warranty does not cover new faults, accidental damage, or misuse.
How fast can a technician reach me?
Book before 2 PM for same-day service in most Bengaluru zones. We respond within 30 minutes to confirm your slot, and call ahead if we're running late.
Is there a visit charge?
A ₹499 doorstep diagnosis fee applies, which is fully adjusted into your final repair bill if you proceed. No charge if we can't diagnose the fault.
Which brands do you service?
All major brands — Samsung, LG, Whirlpool, Bosch, IFB, Voltas, Haier, Godrej and more. See our Supported Brands page.
Do you offer an annual maintenance plan?
Yes, our Care+ Annual plan covers 4 service visits across AC, fridge, washer and microwave with 20% off all spares and an extended 180-day warranty.