Privacy Policy
Last updated: August 24, 2026
FixPoint Appliance Care ("we", "us") respects your privacy. This policy explains how we collect, use and protect your personal information when you use our website and services.
Information We Collect
When you submit a booking or contact form, we collect your name, phone number, email address, service address, and any details you provide about your appliance problem.
How We Use Your Information
- To respond to your enquiry and schedule appliance repair services
- To provide repair recommendations and follow-up
- To maintain warranty records and service history
- To send service-related notifications (you can opt out anytime)
Data Retention
Enquiry submissions are retained for 90 days. Service records and warranty information are retained for the warranty period plus one year.
Data Sharing
We do not sell or share your personal information with third parties except as required by law or to fulfill service obligations (e.g., dispatching a technician to your address).
Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at support@fixpointcare.in.
Contact
For privacy questions, contact us at support@fixpointcare.in or through our contact page.